Personal Information is any piece of information that identifies you as a person. If you want to seek our help and avail our services (for example, advertise your products, submit a query, or ask for any information from us), we will require your Personal Information. We collect the following Personal Information from you:
- Your name
- Postal address
- Telephone number
- E-mail address
- Credit card number
- Other payment account number
*Please note that we only collect such information when you willingly provide it to us.
Non-Personal Information is a type of information such as demographic information and any other information that does not disclose your specific identity. We along with our third party service providers in many cases will collect Non-Personal Information from you, including yours:
- MAC address
- IP Addresses
- Computer type
- Screen resolution
- OS version
- Internet browser
Demographic data (for example, your country name, your age, your sex)
This information will help us understand your exact requirements and facilitate us in creating tailor made solutions that will better suit you and your business.How we Use the Information obtained From You?
Personal Information that we collect will help us
- Establish communication with you, with our associates and report to you the developments of your projects via email, phone call or face to face meetings. For billing and customer care purposes.
- To respond to your problems and queries immediately.
- To analyze data, create reports for internal business purposes and furnishing of various other kinds of reports.
As already made clear that Non-Personal Information does not personally identify you, we may use such information for various purposes. We reserve the rights to share this information with our third party associates. In some situation, we may merge your Non-Personal Information with Personal Information (such as combining your name with your area of residence) to share information with our associates. If we do merge any Non-Personal Information with Personal Information, the collective information will be treated by us as Personal Information.
For example, IP Addresses, We need your IP addresses for purposes such as calculating Site usage levels, help diagnose server troubles, administering the Site, and tracking your Internet usage.How Is Personal Information Disclosed?
We may disclose Personal Information in following ways:
Our associates may be interested in the information provided by you for the purposes described in this policy. Aura Hearing Aids is the party responsible for managing the jointly-used Personal Information for website hosting, data analysis, payment processing, order delivery, IT solutions, customer service, email delivery services, credit card processing and other analogous services to allow them to provide better services.
We are not responsible for the following:
If you choose to make use of third-party services that are associated with us, we will not be responsible for the use and disclosure of your Personal Information by any such third party.
In the event of any reshuffle, merger, sale, joint venture, acquisition, transfer or other disposition of all or any portion of our business, we cannot be held responsible for the disclosure of your personal and non personal information.Other Important Notices Regarding Our Privacy Practices
Information shared on Third Party Sites
Security and integrity of Data
We use secured organizational, technical and administrative measures to protect your Personal Information under our control. But it should be kept in mind that no data transmission over the Internet or data storage system can be 100% secured and free from intrusion. It is advised not to send us sensitive information through email or chats. If you have reason to believe that your interaction with us is no longer protected, in such case you must immediately notify us of the problem by contacting us through “Contacting Us” section.
Limits on use of Personal Information
If you would like to change, modify, suppress or otherwise limit our use of your Personal Information that has been formerly provided to us, you may contact us by sending an email containing your request to email@example.com
Information Withholding period
Office address :
Shop 6, Savani apartment, Rajawadi Naka, M.G.Road, Ghatkopar East, Mumbai, MH-400077